Not all interviews are the same. There are political interviews,
celebrity interviews, job interviews, qualitative research interviews and
others. Except for job and research interviews they share a very basic and
important notion: only the interviewer is responsible for the success or of the
failure of the interview. If this responsibility
is not taken seriously by the interviewer, he or she fails to give a truthful representation
of the interviewee which might have a bad influence on the interviewee’s
reputation. This essay will concern itself with highlighting some of the errors
an interviewer can make and aims at demonstrating the seriousness of the
interviewer´s role.
Interviewers have the power to control the interview; they ask the
questions, they choose the topic, they can determine what will be treated as
already agreed upon, as taken-for-granted (i.e. background information about
the interviewee and his or her profession), they can direct the answerer to
certain kinds of answers, and if they feel necessary they can compel the
answerer to answer (Bell & Leeuwen, 1994). Media interviewers “give the
public a perspective on the social actors interviewed and/or the field of
their expertise or experience – a perspective from which to judge what they
do and what they have to say” (Bell & Leeuwen, 1994, p.22). Therefore,
interviewers have a huge responsibility in choosing the aim and the topic of
the interview.
It was quite shocking to hear an interview on Budaörs radio with a
Hungarian pianist and composer Budai Benjámin, while the interviewer made some serious
mistakes. In the following paragraphs I would like to analyse this interview,
while it is useful to consider these mistakes in order to learn from them and
to prove how ineffective an interview can be when guided by an incompetent
questioner.
Rédl Ádám, the interviewer starts with introducing his guest and
continues with some general questions concerning Benjámin’s last concert, his
techniques as a pianist, and the way he handles difficulties. These direct
questions are essential at the beginning to relax the interviewee, while their
simplicity offers the guest a chance to get accustomed to the surroundings.
Once the guest becomes relaxed and comfortable, he or she will be more open and
honest to the interviewer. Therefore, these general questions are helpful at
the beginning of the interview. The problem starts when these questions do not
cease to allow other questions to appear. Ádám continued to ask informative
questions that after a while turned out to be nonsensical, as the following
insert shows:
Ádám: Do you use sheets or you know every song by
heart?
Benjámin: Everything is in my head. I´ve created these
songs, they all reflect my emotions and thoughts so I can easily remember
them.
Ádám: And what if you decide to play Bach – you
would not use sheet in that case either?
Benjámin: I´ve never played Bach in my concerts, but
If I were about to do that, I would definitely learn it, because
I like to play without sheets.
Ádám: But
then what are you looking at when you play? Do you have an eye contact with your
audience? Or you simply look in the distance while the music absorbs you?
Ádám
is unaware of his inadequate questions, he keeps asking about details or
general things that are unimportant, though he should have a special expertise
to know what is valid, relevant, and interesting to the audience (Bell &
Leeuwen, 1994).
Apart from the content of the
questions, there are some errors with the way they are put forward. As the
following example shows, Ádám tends to ask closed questions that only require a
‘yes’ or ‘no’ answer:
Ádám: So basically you feel a little bit
stressed before concerts but I assume it is positive stress, it will only
make you perform better, right?
Benjámin: Yes, that´s right. I start to feel more
comfortable after the third or fourt song.
Furthermore,
there are cases when Benjámin’s character is completely surpassed, while Ádám
expresses his own views and forgets to ask his guest a question:
Ádám: You know I thought that people tend to
like classical music much better when they get old, but I am not completely
sure about it anymore, because despite my age I do prefer nowadays Mozart over
electro music, because it really calms me down.
Benjámin: Perhaps people might need to achieve an
empirical level of maturity to appreciate classical music.
One
might argue that the reason for these mistakes is the informal attitude of the
interviewer, the friendly manner of the way the interview is carried out. This
close relation between the interviewer and the interviewee can be the result of
the fact that it is not the first time Ádám interviews Benjámin. Also, the
medium itself the interview is presented in also affects the participants,
while the radio does not have so strict boundaries and formal requirements as
for example written media have (Dennis, Fuller & Valacich, 2008). However,
treating the interviewee as a friend is not a problem because it evokes trust
between the two participants, which leads to anecdotes and personal, specific
stories on the interviewee’ s part and that creates an emotional link between
the interviewee and the audience; and that is what makes a great interview
(Reardon & Flynn, 2013). Therefore, not the informality of the interview is
the reason for the errors the interviewer made, but rather his attitude to his
profession. Ádám did not prepare for this interview properly. He did not do any
research about Benjámin’s life and work, and did not plan the questions
thoughtfully and so the interview lost its purpose which is to inform and
entertain.
In conclusion, as proved above it is highly recommended for every interviewer to take their role seriously while only they are responsible for the interview's outcome. They have the power to offer a perspective on the interviewee which highly influences the audience.
Bell, P.,
& Leeuwen, T.V. (1994). The Media Interview:
Confession, Contest, Conversation.
Kensington: University of New South
Wales Press.
Reardon,
N., Flynn, T. (2013). On Camera: How To
Report, Anchor & Interview. Burlington:
Focal Press.
Dennis,
A.R., Fuller, R.M., & Valacich, J.S. (2008). Media, Tasks, and
Communication
Processes: A Theory of Media Synchronicity. MIS Quarterly, 32(3), 575-600.
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